Mountains Magazine customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

 

Contact details

Email

info@mountains-magazine.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Purchase or account history
  • Payment details (including card or bank information for transfers and direct debits)

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Marketing preferences
  • Purchase or viewing history

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

Lawful bases and data protection rights

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Email address is required so as to respond to queries or comments requiring answers regarding Mountains Magazine

Where we get personal information from

  • Directly from you

How long we keep information

We retain your personal information for a period of 50 years.

Who we share information with

Data processors

MailerLite

This data processor does the following activities for us: They deploy service and marketing emails

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

21 January 2025

 

Olly is the founding editor of Mountains Magazine. He's worked in the travel industry for 25 years and written for publications such as Nat Geo Traveller, Fodor's and Travel + Leisure. Having visited mountains in dozens of countries on all seven continents Olly developed a passion for hiking, rafting, skiing and just about any other activity which gives him an excuse to stare up at the peaks. 

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